Terms of Service
Last updated: May 28, 2026
These Terms of Service ("Terms") form a binding agreement between you and Kollab LLC, an Ohio limited liability company ("Kollab", "we", "us"). By accessing or using www.trykollab.com and any related services (the "Services"), you agree to these Terms.
1. Eligibility & Accounts
You must be at least 18 years old and able to form a binding contract. Brands and partners are subject to Kollab's approval process and may be required to complete identity verification and a paid Performance Validation period before activation.
2. The Marketplace
Kollab operates a marketplace connecting brands with performance partners (affiliates, creators, publishers). Kollab is not party to the underlying campaign between a brand and a partner, but provides the tracking, payouts, and dispute infrastructure.
3. Fees and Payouts
Brands agree to fund campaigns and pay applicable platform fees. Partners are paid in accordance with the campaign's payout model and the schedule shown in their dashboard. Kollab may withhold payouts pending fraud review, chargebacks, or compliance checks.
4. Performance Validation
Brands acknowledge that Kollab invests capital, time, and resources into each partnership. Brands may be required to participate in a 14-day Performance Validation at a stated fee before scaled activation.
5. Acceptable Use
You agree not to: (a) submit fraudulent traffic, leads, or conversions; (b) misrepresent your identity, audience, or capabilities; (c) reverse-engineer or interfere with the Services; (d) violate any law or third-party right; or (e) use the Services to promote illegal, harmful, or restricted content.
6. Intellectual Property
Kollab and its licensors own all rights in the Services. You retain ownership of content you submit, and grant Kollab a worldwide, royalty-free license to host, display, and use such content to operate the Services.
7. Confidentiality
Each party will protect the other's non-public information disclosed in connection with the Services and use it only as needed to perform under these Terms.
8. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. KOLLAB DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, KOLLAB'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) AMOUNTS PAID TO KOLLAB BY YOU IN THE 12 MONTHS BEFORE THE EVENT, OR (B) USD $1,000. KOLLAB WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
10. Indemnification
You will indemnify and hold Kollab harmless from claims arising out of your content, your campaigns, your breach of these Terms, or your violation of law.
11. Termination
We may suspend or terminate your access at any time for breach, suspected fraud, or as necessary to protect the Services. You may close your account at any time.
12. Governing Law & Disputes
These Terms are governed by the laws of the State of Ohio, without regard to conflict of laws rules. The exclusive venue for any dispute will be the state or federal courts located in Montgomery County, Ohio. The parties waive any objection to such venue.
13. Changes
We may update these Terms. Material changes will be notified via the Services. Continued use after changes constitutes acceptance.
14. Contact
Kollab LLC, 31 S Main St, Ste 431, Dayton, Ohio 45402. legal@trykollab.com.